Choosing your vendors can feel like a daunting task and you may have many questions. To help you get started, we have included some of the questions brides and grooms ask us most frequently. This list is not intended to be exhaustive, so, if you have questions that aren’t answered here, please don’t hesitate to ask!
Do you charge for travel?
Outside of a 30-mile radius from our office, there is a travel charge of 80 cents/per/mile. Additional charges may apply depending on location and/or event accessibility.
Do you record in High Definition?
‘We record using High Definition DSLR cameras.
What format will my finished video be in?
We offer video delivery via standard DVDs and/or Blu-Ray discs.
Do you take breaks?
During your event, we do not take breaks. We work throughout the event in order to ensure that we capture all of your event.
Do we pay all at once?
A non-refundable retainer of $500.00 is required to hold your event date and is due two weeks after we send out your contract. The balance due is required two weeks prior to your event date.
Acceptable methods of payment include: personal checks, cash, and all major credit cards.
Is the retainer refundable?
Retainers cannot be refunded, as they are used to hold your event date and ensure that your Videographers will be available.
Can you send us a video demo?
Why wait? Video demos are available for instant viewing in our Video Gallery.
Can I have more DVDs/Blu-Ray discs than I ordered in my package?
Additional DVDs can be ordered at $20.00 per copy. Additional Blu-Ray discs are $40.00 per copy.