Video FAQs

Choosing your vendors can feel like a daunting task and you may have many questions. To help you get started, we have included some of the questions brides and grooms ask us most frequently. This list is not intended to be exhaustive, so, if you have questions that aren’t answered here, please don’t hesitate to ask!


Do you charge for travel?

We have a flat travel fee of $300 for all events occurring in the San Francisco, Napa Valley, Carmel/Monterrey, and Peninsula areas. Please contact us for a travel estimate if your event is happening in the Sacramento or Central Valley areas! 

Do you record in High Definition?

We record using High Definition DSLR cameras.

What format will my finished video be in?

We offer digital delivery via Vimeo so you can download to any device you choose and easily share with your family and friends. 

Do we pay all at once?

A non-refundable booking fee of $500.00 is required to hold your wedding date and is due seven days after we send out your contract. The balance due is required two weeks prior to your wedding. Acceptable methods of payment include: personal checks, cash, and all major credit cards. Please note: paying with a credit card will incur a 3% processing fee.

Is the booking fee refundable?

Booking fees cannot be refunded, as they are used to hold your wedding date and ensure that your Videographers will be available.

Can you send us a video demo?

Why wait?  Video demos are available for instant viewing in the Video Gallery of our website.

They are the absolute BEST! Fantasy Sound really pays attention to all the details and they genuinely want to make your day as special as possible. Our videographers were amazing! They made sure to capture all our requested moments and did whatever it took to get our shots - they would literally lay in the dirt make sure they got the perfect shot. It was unbelievable! They make you feel so comfortable that you forget their HD camera is on you. I truly enjoyed working with everyone at Fantasy Sound and would highly recommend them to everyone!

Kate and Patrick