Effective Date: January 1, 2024
Last Updated: February 18, 2026
Fantasy Sound Event Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information
- Information you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Event details (date, venue, type of event)
- Billing and payment information
- Any other information you provide through contact forms or inquiries
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
- Referring website
This information helps us improve our website and services.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and provide quotes
- Schedule and manage event services
- Process payments
- Communicate regarding bookings and services
- Improve our website and customer experience
- Send important updates related to your event
- Comply with legal obligations
We do not sell your personal information.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.
You may choose to disable cookies through your browser settings, though this may affect website functionality.
If we use third-party analytics services (such as Google Analytics), those providers may also collect information in accordance with their own privacy policies.
4. Sharing Your Information
We may share your information only in the following circumstances:
With trusted service providers who assist in operating our business (e.g., payment processors)
When required by law or legal process
To protect our rights, property, or safety
All third-party providers are required to maintain the confidentiality of your information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. California Privacy Rights (CCPA/CPRA Notice)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Your Rights Include:
You have the right to:
- Know what personal information we collect, use, disclose, and share
- Request access to the specific pieces of personal information we have collected about you
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information
- Limit the use of sensitive personal information (if applicable)
- Not be discriminated against for exercising your privacy rights
Fantasy Sound Event Services does not sell personal information. To exercise your California privacy rights, please contact us at:
Email: officeteam@fantasysound.com
Phone: (925) 373-1934
We may need to verify your identity before processing your request.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. SMS Marketing and California-Specific Disclosures
Fantasy Sound Event Services may offer customers the option to receive SMS text messages related to:
- Event reminders
- Booking confirmations and updates
- Service notifications
- Promotional offers and marketing communications
- Customer support communications
- Express Written Consent
In accordance with the Telephone Consumer Protection Act (TCPA) and California law:
By providing your mobile number and opting in through our website, booking form, or other written method, you provide prior express written consent to receive recurring automated marketing and informational text messages from Fantasy Sound Event Services.
Consent to receive marketing text messages is not a condition of purchase.
Message frequency may vary. Message and data rates may apply.
12. Opt-Out Instructions
You may opt out at any time by replying:
STOP. After sending STOP, you will receive one confirmation message. You will not receive further marketing messages unless you re-subscribe.
For assistance, reply HELP or contact:
Email: officeteam@fantasysound.com
Phone: (925) 373-1934
13. No Sale or Sharing of SMS Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
14. Categories of Personal Information Collected (California Disclosure)In the past 12 months, we may have collected:
- Identifiers (name, email, phone number, IP address)
- Commercial information (event details, booking history)
- Internet activity (website interactions)
- Communication data (SMS messages, opt-in/opt-out status)
We collect this information to:
- Provide event services
- Communicate regarding bookings
- Send marketing communications (if consented)
- Improve customer experience
- Comply with legal obligations
We retain personal information only as long as reasonably necessary for business and legal purposes.
15. Do Not Sell or Share
Fantasy Sound Event Services does not sell personal information.
If this practice changes in the future, we will update this policy and provide a clear “Do Not Sell or Share My Personal Information” link as required by California law.
16. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Fantasy Sound Event Services
320 Stealth Court
Livermore, CA 94551
Email: officeteam@fantasysound.com
Phone: (925) 373-1934